Privacy Policy
Effective January 1, 2026
Insulcraft Norman Spray Foam Insulation, normaninsulation.com, hello@normaninsulation.com
Who this policy covers
This policy explains how Insulcraft Norman Spray Foam Insulation handles the information you share with us through this website, by phone or in person. We're an insulation contractor in Norman, OK, and we collect only what we need to answer your questions, schedule an estimate and do the work you ask for.
It applies to every page on our site, starting with our home page. If you'd like to know more about who we are before you reach out, our about page has that.
What information we collect
We collect information you give us directly and some basic information your browser sends when you visit.
Information you send us. When you fill out our estimate or contact form, call us or email us, you may give us your name, phone number, email address, street address and details about your house and the job, such as which rooms run hot or whether you have a crawl space. Our contact form is hosted by an outside form service, which receives what you type and passes it to us.
Information collected automatically. Like most websites, ours may record your browser type, device, the pages you view, the site that sent you here and a general location based on your IP address. We use this to see which pages people find useful and to keep the site working.
Cookies. Cookies are small files your browser stores so a site can remember a visit. Our site and the analytics tools we use may set them. You can block or delete cookies in your browser settings, and the site will still work for reading pages and contacting us.
How we use your information
We use what you send us to reply to you, set up an estimate, give you a quote, schedule and complete the job, and follow up afterward.
We use site and analytics information to understand how people use the site, fix problems and improve our pages.
We don't sell your personal information, and we don't rent it or trade it to other companies for their marketing.
When we share it
We share information only with the service providers that help us run the business, such as our website host, our form service, our analytics provider and the tools we use for scheduling and email. They get only what they need to provide that service to us.
We may also share information if the law requires it, to protect our rights or safety or yours, or as part of selling or transferring the business, in which case this policy would still cover what we hold.
How long we keep it
We keep your contact details and job records as long as we need them to serve you, stand behind our work and meet tax and recordkeeping requirements. Estimate requests that don't turn into a job are deleted once they're no longer useful to us.
Analytics data is kept in summary form and is managed by the analytics provider under its own retention settings.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record for legal, tax or warranty reasons, and we'll tell you if that's the case.
If we ever send you follow-up messages you don't want, tell us and we'll stop. You can also control cookies through your browser, as described above.
Depending on where you live, your state's laws may give you additional rights over your information. We'll honor any request those laws cover.
Children's privacy
Our site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We use reasonable steps to protect what you share with us, and we limit who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our contact form.
Changes to this policy
We may update this policy as our site or the tools we use change. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.
How to reach us about privacy
If you have a question or concern about your information, or you want to make a request, call us at (405) 561-8031 or send a message through our contact page. We take calls Mon–Sun, 7 AM to 10 PM, and we reply to written requests within 1 business day.
Tell us what you'd like us to do, and we'll confirm once it's done.